What have I done? After graduating in 2003 I returned to New York City, I worked at Harlem Community Justice as the web developer for the Youth Futures Network and did work to establish conflict resolution programs at New York City public schools. In 2007 I was employed as a Web Content Specialist at the Association of National Advertiser’s Marketing Insights Center (now Marketing Knowledge Center) where I worked with a team to ensure members representing an array of company’s could use the center’s website to find the unbiased marketing-related information from among 3,000+ marketing insights that they could use to grow their brands.
In my position as Web Content Specialist I worked closely with several stakeholders including the Marketing Insights Center research team and ANA members. This allowed me to get a comprehensive view into web usability testing and web metrics. This process helped me understand the importance of including users of a web site in the development process, how web metrics can be used to understand how individuals navigate your website and the importance of making information findable.
What now? Well, the amalgamation of these experiences led me to the doctoral program at the University of Washington Information School. Being here allows me to combine my compassion libraries, learning, technology, teaching, making tools accessible, and understanding people’s usage trends to research the digital divide and digital inequalities.
Aside from the digital divide and digital inequality, my interests include, Digital Personas, ICT4D, Information Literacy, and Information control
Specifically, I am interested in the role of gatekeepers in helping marginalized groups, people who are unable to gain access the tools (physically, training and otherwise), gain a baseline level of digital literacy skills necessary to carry out tasks in a technology driven socioeconomic society (information society).
Disclaimer: Please note that the words on this blog are my words and no one else’s. The opinions and views presented here are my personal views and not those of the University of Washington.