Resume / CV

Experience
Systems Librarian

Technical Career Institutes (TCI): College of Technology

  • Updated the library site to reflect new resources
  • Planned and carried out the creation of several pathfinders using LibGuides
  • Weeded information technology related works in the library collection
  • Provided patrons with reference assistance
  • Troubleshooted technology related issues
School Library Media Specialist (Intern)

Joseph Lanzetta School/ Emily Dickinson School/ The Beacon School, New York, N.Y.

  • Provided faculty and students with small group and one-on-one bibliographic instruction on using the library’s physical and digital resources
  • Developed outreach materials to promote library programs and resources
  • Collaborated with classroom teachers to create lesson plans that help students develop information literacy skills while supporting the New York State Learning Standards
  • Maintained inventory and tracking for support equipment including laptops, flash drives, and digital cameras
  • Helped with collection development based on students’ reading levels and curricular needs
  • Cataloged newly acquired resources using AACR2R standards
  • Served as library’s network administrator
Web Content Specialist

Association of National Advertisers (ANA)

  • Planned and facilitated the migration of over 1800 unique proprietary content items to a home-grown CMS
  • Ensured the confidentiality, integrity, and availability of over 2000 marketing related proprietary resources
  • Conducted risk assessment to identify possible security/information use violations by over 1000 unique users
  • Implemented policies to ensure protection of information transmitted to the organization and from the organization to the World Wide Web and other communication nodes
  • Serve as principal point of contact for resolving customer questions and problems concerning Information Technology automation systems, password violations & similar issues
  • Analyzed members usage reports to determine how to best serve patrons
  • Facilitated periodical usability tests to help ensure user needs are being met
Trainer

New York City Tolerance Center – Simon Wiesenthal Center, New York, N.Y.

  • Conduct research to gather statistical data on topics ranging from violent crime rates to census data.
  • Develop and evaluate tolerance curriculum exploring prejudice, diversity, tolerance, and cooperation in the workplace and in the community
  • Conduct sensitivity training for various groups ranging from law enforcement officials to high school students
Dispute Resolution Training Consultant

Creative Response to Conflict, Nyack, N.Y.

  • Facilitate workshops on topics such as conflict resolution and mediation, bullying, and bias awareness
Youth Futures Network (YFN) Web Developer

Harlem Community Justice Center (HCJC), New York, N.Y.

  • Directed meetings with stakeholders to determine scope and define design parameters of the project.
  • Constructed a standard web template using HTML for the YFN web page to ensure high levels of efficiency consistent with current standards and trends (http://www.harlemyfn.org)
  • Developed plans and strategies with administrative staff for improving the user interface
  • Regularly updated site with data, documents, and images to reflect most current information
Network Engineer

Community Memorial Health Center, South Hill, V.A.

  • Managed information systems network for over 700 hospital employees
  • Provided services including, systems configuration & troubleshooting, customer assistance and training to staff
  • Installed wireless access points throughout the facility
  • Ensured optimal performance of the equipment and systems
  • Provided help desk support for an average of 65 employees daily